Help & FAQ
Frequently asked questions
Everything about our transfers and tours in Athens and Zakynthos — booking, payment, pickups and more. Still stuck? Message us on WhatsApp.
General
Where is Escape Airport based?+
We're a local travel agency based in Athens and Zakynthos. We cover all of Athens (including the airport and the Piraeus cruise port) and the whole island of Zakynthos.
Do you serve local and Greek-speaking travellers too?+
Yes — we're Athens and Zakynthos locals and we welcome Greek and international travellers alike. Message us in English or Greek.
Do you offer private tours?+
Yes. Our Athens by Night tour is fully private (just your group), and several Zakynthos experiences can be arranged privately. Tell us your group size and we'll tailor it.
Are your tours suitable for families with children?+
Yes. Several boat tours are short and run in small groups, and we can add child seats to any transfer on request. Tell us your children's ages and we'll suggest the calmest options.
What languages do you speak?+
Our drivers and guides speak English and German — and as Greek locals, Greek too.
How do I book?+
Book online via Viator for instant confirmation and free cancellation, or message us on WhatsApp, call, or send an inquiry and we'll arrange everything.
How do I pay?+
For online bookings you pay securely by card at Viator checkout. For transfers and custom plans arranged directly, we'll confirm the payment details over WhatsApp.
What is your cancellation policy?+
Free cancellation up to 24 hours before your tour or transfer.
How far in advance should I book?+
You can book anytime, but popular summer departures fill up — a day or two ahead is wise. Transfers can often be arranged at short notice; just ask.
Do transfers include meet & greet and flight tracking?+
Yes. We meet you with a name sign, track your flight or cruise so delays don't cost you the ride, and charge a fixed price agreed up front.
Can you combine a transfer with a tour?+
Absolutely — many guests pair an airport pickup with a boat tour or an evening tour. Tell us your plans and we'll sort both.
Transfers
Questions about specific routes — tap a title for full details and prices.
Athens Airport Private Transfer — to & from your hotel
How much does it cost?+
From €63 for a private car (up to 3 passengers, one-way). Other routes — Piraeus port, the Riviera, Cape Sounio — and larger groups: just message us for a fixed quote.
What luggage is included?+
One suitcase (23 kg) plus hand luggage per passenger is included. Extra large bags are €7 each — tell us how many bags when you book and we'll send the right vehicle.
What if my flight is delayed?+
We track your flight and adjust the pickup. If there's a long baggage delay, just message us on WhatsApp — airport waiting time is limited, so we'll coordinate exactly where to meet.
How do I pay or book?+
Book online via Viator for prepaid card payment, or message us on WhatsApp to arrange directly. Reserve-now-pay-later is available.
Zakynthos Airport & Resort Transfers
Do you cover my resort?+
We cover the whole island. Tell us your hotel on WhatsApp and we'll confirm the fixed price.
Can you combine a transfer with a tour?+
Yes — many guests pair an airport pickup with a boat tour. Just ask and we'll arrange both.
Piraeus Cruise Port ⇄ Athens Airport Direct Transfer
Where exactly do we meet?+
Right outside the cruise terminal at Akti Xaveriou 1 (Gate E11), Piraeus Port — your driver holds a sign with your name.
How long does it take to the airport?+
Around 50 minutes to 1 hour depending on traffic. We drop you directly at the departures area at Athens Airport (ATH).
What if our ship arrives late?+
After booking, send us your cruise and flight details and we'll time the pickup to your arrival. You can call or text us on the day if anything changes.
Can you do the airport → port direction too?+
Yes — we run it both ways. Message us with your flight and ship details for a fixed quote.
Tours
Questions about specific tours — tap a title for the full itinerary.
Shipwreck Beach & Blue Caves Glass-Bottom Boat Tour
Where does the boat leave from?+
Porto Vromi Anafonitria harbour, on the west coast. Please arrive 15 minutes before departure — our staff will be at the dock by the glass-bottom boats.
Can we land on Shipwreck Beach?+
We cruise right up to the Shipwreck (Navagio) for the famous photo from the water. The swim stops on this trip are at the Blue Caves, White Beach and Maravelia Cave.
Is hotel pickup included?+
Not on this boat tour — but message us on WhatsApp and we'll happily arrange a transfer to the harbour.
Athens by Night: Private Tour of Legends & Love
Is this a private tour?+
Yes — just your group. The price is €199 per group (up to 3 passengers); message us for larger groups or a minivan.
What time does it start, and where's pickup?+
Around 5:30 pm, with pickup from any hotel, Airbnb or even the Piraeus cruise port within the Athens area.
Do we go inside the monuments?+
It's an evening panoramic tour with photo stops at the floodlit landmarks, plus about an hour at Flisvos Marina. Tell us if you'd like to add a dinner or drinks stop and we'll build it in.
Private Shipwreck Beach & Blue Caves Boat Tour (Up to 6 Guests)
Where does the boat leave from?+
Porto Vromi Anafonitria harbour, on the west coast. Please arrive at least 20 minutes before departure — note that Porto Vromi has two different ports, and your departure point is Porto Vromi Anafonitria.
How many people can join?+
The boat is exclusively yours, for up to 6 guests. Only your group will be on board — the price of €299 covers the whole boat.
Can we land on Shipwreck Beach?+
We cruise right up to the Shipwreck (Navagio) for the famous photo from the water. The swim stops on this trip are at White Beach and, weather permitting, inside the Blue Caves.
What happens in bad weather?+
This experience requires good weather. If it's cancelled due to poor conditions, you'll be offered a different date or a full refund.
Keri Caves & Turtle Island Glass-Bottom Boat Cruise
Will we see turtles?+
Laganas Bay is the Mediterranean's main loggerhead nesting area, so sightings are common in summer — but they're wild, protected animals, so we can never guarantee it.
Where do we meet?+
Agios Sostis Harbour in Laganas, at the pier near the small fishing boats — look for the glass-bottom boat. Please arrive 15 minutes before departure with your mobile voucher.
How big is the group?+
Small and personal — a maximum of 16 guests, so you get real attention from the captain and host.
Zakynthos Sunset Cruise to the Mizithres — Swim & Wine
What time does it start?+
It departs around 5:00 pm, shifting a little with the season's sunset. Message us with your date and we'll confirm the exact time.
Where do we meet?+
Agios Sostis Harbour in Laganas, near the bridge to Cameo Island. Look for the black Nautilos flag and arrive 15 minutes early.
Is it good for couples?+
Very — a relaxed cruise, a swim and wine at sunset make it a favourite with couples.
Zakynthos Romantic Sunset Tour & the Legend of the Dragon
Is this a private tour?+
Yes — a private VIP minivan tour for your group only.
Where is the pickup?+
From Zakynthos Town, Bochali, Argassi, Laganas, Kalamaki, Tsilivi and nearby areas. Please wait at your hotel entrance at the scheduled time (tour starts around 5:00 pm).
Is it good for couples or special occasions?+
It's ideal — tell us on WhatsApp if you're celebrating and we'll help make it special.
Full-Day North Zakynthos: Scenic Viewpoints & Boat Adventure
Is hotel pickup included?+
Yes — pickup is from selected areas, with the exact time and meeting point confirmed by message the day before. Please be ready 10 minutes early (tour starts around 8:00 am).
Are there any extra costs on the day?+
Yes — the boat segment (April–October) is €25 per person, paid in cash to the boat operator at Porto Vromi, and lunch at the village taverna is at your own expense.
Is this a private tour?+
Yes — only your group takes part, so the day is paced around you.
Didn't find your answer?
Message us on WhatsApp — a real local will reply within minutes and help you plan.